Shipping and Delivery Policy

At PCera, we aim to deliver your orders safely and as quickly as possible. This Shipping and Delivery Policy explains our shipping process, estimated delivery timelines, and important information regarding domestic and international orders.

Order Processing

• Orders are generally processed and dispatched within 48–72 hours after successful order confirmation and payment.

• During sale periods, festive seasons, or due to unforeseen circumstances, dispatch timelines may be slightly extended.

• Once your order is shipped, you will receive a shipping confirmation along with the tracking details (where applicable).

Estimated Delivery Time

Depending on your location, delivery may take approximately 3–12 business days after dispatch.

Please note that the delivery timelines mentioned on our website are estimates and are not guaranteed. Customers are advised to place orders well in advance if they need them by a specific date.

Domestic Shipping (Within India)

The following conditions apply to orders shipped within India:

• Shipping charges will be calculated and displayed during checkout unless a free shipping offer is applicable.

• Delivery is generally made between 9:00 AM and 5:00 PM (IST) on business days (Monday to Friday).

• Deliveries during public holidays or weekends cannot be guaranteed.

• Express shipping, if available, will incur additional charges and is not eligible for free shipping offers.

• We recommend planning your purchases in advance to avoid any delays.

International Shipping

Unfortunately, we do not ship internationally. 

Shipping Information

Customers are responsible for providing accurate shipping details, including:

• Full Name

• Complete Shipping Address

• City

• State

• Country

• Postal/ZIP Code

• Landmark (if applicable)

• Mobile Number

• Alternate Contact Number (optional)

Incorrect or incomplete shipping information may result in delays or failed deliveries. PCera will not be responsible for any loss, delay, or non-delivery arising from incorrect shipping information provided by the customer.

Delivery Attempts

If you are unavailable at the time of delivery, the courier partner may:

• Contact you to arrange another delivery attempt, or

• Request you to collect the parcel from the nearest courier office.

For deliveries made to office addresses, parcels may be delivered to the reception or security desk. Customers are advised to check with the respective office authorities.

Delays & Liability

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, natural disasters, public holidays, transportation disruptions, or courier partner delays.

PCera shall not be held responsible for delays, damage, or loss caused by courier companies, natural calamities, accidents, or any events beyond our reasonable control.

Customs Duties & Taxes (International Orders)

For international shipments, customs duties, import taxes, VAT, or any other local charges imposed by the destination country are not included in the product price or shipping charges.

These charges, if applicable, are the sole responsibility of the customer and must be paid directly to the respective customs authorities or courier company at the time of delivery.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

PCera

Email: wearpcera@gmail.com

Phone: +91 99901 26117