Refund Policy

At PCera, we strive to provide high-quality products and ensure customer satisfaction. However, we understand that sometimes things may not go as expected. This Refund Policy outlines the terms and conditions under which returns and refunds are accepted for purchases made on our website.

Returns & Exchanges

Since our products are carefully packed and shipped after quality checks, we regret to inform you that we cannot accept returns or exchanges unless there is a genuine manufacturing defect or you receive a damaged or incorrect product.

Conditions for Return

A return request will only be accepted if:

• The product has a manufacturing defect or you have received a damaged or incorrect item.

• The product is unused, unworn, unwashed, and returned with all original tags and packaging intact.

• The issue is reported to us within 48 hours of receiving the order.

• Clear images or videos are shared as proof of the defect or damage.

How to Initiate a Return

To initiate a return, please contact us with the following details:

• Order Number

• Description of the issue

• Clear images or videos showing the defect or damage

Email: wearpcera@gmail.com

Phone: +91 99901 26117

Refund Process

Once your return request is reviewed and approved, your refund will be processed within 6–7 working days through the original mode of payment.

Please note:

• Shipping charges (if applicable) are non-refundable.

• Refunds will only be processed after the returned product passes our quality inspection.

• If your request does not meet the above conditions, PCera reserves the right to decline the refund request.

Contact Us

For any questions regarding returns or refunds, please contact us at:

Email: wearpcera@gmail.com

Phone: +91 99901 26117